TERM AND CONDITIONS

• No refund will be made for any unused accommodation, missed meals, transportation segments, sightseeing tours or any other service. Such unused items are neither refundable nor exchangeable.

• Room allocation is done by the hotel depending upon availability at the time of check-in in the category of room as specified on your confirmation voucher.

• No refund shall be claimed, if the services & amenities of hotel were not up to your expectations, it will be considered on case-to-case basis

CONFIRMATION POLICY

• The package can be booked by paying token amount which is 25% of the total amount for booking.

• The client has to complete 75% (25+50 %) of total amount within one month from the booking date.

• The remaining 25% should be complete before 7 days prior to date of arrival.

CANCELLATION POLICY

• Cancellation before 30 days of start date will be charged zero Of Total Package.

• Cancellations between 16 days to 30 days before start date, 15% of tour cost would be charged as retention.

• Cancellations between 10 days to 15 days before start date, 25% of tour cost would be charged as retention

• Cancellations between 05 to 07 days of Check in 50% of the booking will be charged.

AMENDMENT {POSTPONE & PREPONE POLICY}

• In case client wishes to prepone /postpone his or her travel dates, we request you to kindly reach us 15 days prior to journey date via e-mail.

• The customers can prepone /postpone their tour once without any additional charges (if intimated before 15 days of travel date in written). However, postponing & preponing second time will attract additional charges.

• Also note that few service providers (Hoteliers, Transporter etc.) may apply postpone/prepone charges even after meeting above requirement. In such cases postpone/prepone charges will be deducted from the advance amount deposited.

• In all prepone or postpone scenarios, the services and the costing will be subject to availability of Hotel/Volvo and season/off season time.

• We do not accept any changes in plan within 15 days of travel date. However, in rare cases like adverse climatic conditions or strikes, package can be postponed which will be intimated to you beforehand.

• The validity to utilize your Advance payment in prepone/postpone scenarios is 1 Year from the date of advance payment.

• The advance payment and the invoice Number allotted to you, are transferable i.e. you can pass on your booking to any of your friends/ relatives. (Please Note: In order to transfer your booking, you must meet the above terms and conditions first).

REMARKS

• The rates are subjects to change without any prior notice.

• Accommodation in the itinerary at the mentioned hotels or the similar hotels.

• The confirmation is subjects to availability and prior payment.

• Extra bed means Extra mattress.

• Heater charges are extra.

• Token amount not refundable

• No refund will be made for any unused accommodation, missed meals, transportation segments, sightseeing tours or any other service due to Bad weather, ill health, Strike, Roadblocks or any other factor beyond our Control. Such unused items are neither refundable nor exchangeable.

• AC will not work in Hill Stations.

• Rates may fluctuate during festive seasons (i.e. Independence Day, Holi, Diwali, New Year etc.).